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Healthcare IT HIPAA Safe AI

HIPAA-Compliant IT & AI Automation for Healthcare

Stabilize IT ops and introduce AI workflows without guessing on compliance. Start with Discovery ($99) to map gaps, then Consulting/Starter/Growth with BAA/control discussions where required. Zion does not sell a HIPAA-certified product. A BAA is scoped per engagement.

Map BAA and ops constraints before you automate PHI-adjacent work.

Compliance + ops Discovery — $99 Contact

Discovery $99 Consulting $499 Starter $2,500 (ZG06) Growth $8,000/mo Response within 24h

This page is not legal advice, not an audit, and not a certification. “HIPAA-compliant” here means we design for HIPAA-ready / BAA-ready posture with your compliance owner — not a government or third-party seal on a packaged product. Discovery does not certify you.

BAA & compliance posture

BAA is scoped per engagement

If Zion will see PHI or ePHI, a Business Associate Agreement is on the path before production access. Discovery names whether a BAA is needed and who signs for you. A BAA is not automatic on a $99 diagnostic.

Access and evidence

Least-privilege accounts, MFA, and a log of who touched what. We will not take standing admin in the EHR to “move faster.” Audit evidence is a process you own; we help you run the IT pieces.

Your compliance owner stays named

Zion is the implementer and, on Growth, the ops partner. We are not your covered-entity officer and we do not replace counsel. Interpretation of HIPAA stays with your compliance owner.

No certified-product claim

We do not mark a SKU or Offer as HIPAA certified. Audit readiness is a program you own. Longer write-up: HIPAA compliant IT services.

IT ops for healthcare teams

Clinical work does not fail first on a missing chatbot. It fails when identity, endpoints, backup, and logging cannot survive a request for evidence. That baseline is managed IT work — co-managed, with your people keeping business context.

Identity and devices

Named accounts, MFA, joiner/mover/leaver, and a device list with an owner. Shared “clinic” logins are a finding, not a shortcut.

Backup is a restore

A job that ran is not a restore. Discovery asks whether restore has been tested for the systems that actually hold ePHI — not a slogan about “offsite backups.”

Logging and change

Who may patch, when, and how rollback is called. Ticket and change trails for systems that hold ePHI belong in the catalog before an agent is discussed.

Vendor list

Which vendors can see PHI, which are under a BAA, and which are admin-only. Unowned vendors are how “we thought IT handled that” shows up in a review.

If you are not a healthcare / PHI environment, start on managed IT services instead of this page. Industry context: healthcare. Adjacent automation design: AI consulting and autonomous AI agents.

Safe AI workflows (non-PHI first)

  1. Admin workflows only until approved — scheduling, intake routing, invoice exceptions, and policy Q&A grounded in documents you provide. Not diagnosis, treatment recommendations, or clinician decision support.
  2. No consumer models for PHI — dumping charts into an unsanctioned chatbot is out of scope. Full stop.
  3. Agents need a job, tools, and a stop rule — same governance as autonomous AI agents. Write access to the EHR waits for counsel and your compliance owner.
  4. IT ops still come first — identity, backups, and logging are managed IT work. AI does not replace that layer.

The deep guide for BAA path, Pay vs Consulte, and what Discovery actually produces: HIPAA compliant IT services.

Path from Discovery to Growth

StepPriceWhat you getWhat is not included
Discovery$99Compliance + ops map: BAA need, PHI boundaries, owners, 30-min readoutAn audit, a certification, legal advice, or production PHI access
Consulting$499Roadmap: IT ops vs admin-AI vs wait — with your compliance ownerImplementation, a BAA by default, or EHR write access
Starter$2,500 (ZG06)First scoped implementation after the map is honest — Pay via /plans/A full MSP, a production SLA, or a certified compliance product
Growth$8,000/moManaged loop, change control, written SLA — BAA/control discussions where requiredNet-new clinical systems, counsel replacement, or a HIPAA seal

Official plans only: Discovery $99 · Consulting $499 · Starter $2,500 (ZG06) · Growth $8,000/mo · response within 24h. Pay Starter goes to /plans/ — no raw Payment Link in the CTA. If the cut is still political or counsel-blocked, Consulte first.

FAQ

Will you sign a BAA?

When the engagement will create a business-associate relationship, yes — after Discovery names the systems and the data. A BAA is scoped per engagement. It is not automatic on a $99 diagnostic, and Discovery itself can proceed on a non-PHI description of the environment.

Is Discovery an audit or a certification?

No. Discovery is a paid compliance + ops map: gaps, owners, BAA need, and a written next step. It is not an audit, not a certification, and not legal advice. Your counsel and compliance officer own HIPAA interpretation.

Can you write or store clinical documents / PHI in Discovery?

Not as the default. Bring a system list and a non-PHI description of workflows. Charts, exports, and production credentials wait until a BAA and minimum-necessary access are agreed — if they are needed at all.

What is the response time?

Commercial response is within 24 hours on Discovery and consulting requests. A production SLA is written on the Growth contract — this page does not invent an uptime percentage.

Will you connect an AI agent to our EHR?

Not as a first step. Discovery will usually recommend IT ops and a narrow admin (non-PHI) workflow first. Agents with write access wait for your compliance owner and counsel. See AI consulting and autonomous AI agents.

We are not a healthcare / PHI environment — where do we go?

Use managed IT services for the mid-market ops landing. This page is the healthcare / HIPAA-ready door. Other surfaces live on solutions.

Are you HIPAA certified?

No. We do not claim a HIPAA-certified product, Offer, or government seal. We work HIPAA-ready and BAA-ready: written BAA when required, least privilege, audit logs, and a named compliance owner on your side.

How do I start if checkout is not the right unit?

Primary CTA is Compliance + ops Discovery — $99. Fallback: /contact/ or kleber@ziontechgroup.com. When the map is clear, Starter/Growth are on /plans/. Response within 24 hours.

Get the compliance + ops map before the automation.

Compliance + ops Discovery — $99 Or write Zion Plans

See also: HIPAA compliant IT services (blog) · Healthcare · Managed IT · AI consulting · Autonomous AI agents · Solutions · Discovery · Plans · Contact · Blog