🚀 September 23, 2026 — Wave 2: 41 New AI Apps

💚 Customer Success & Voice-of-Customer Suite

• Churn Risk Radar — health scores, save plays, exec alerts · source
• Customer Health Scorer — unified scoring from usage, support and billing · source
• NPS Insight Engine — AI themes and drivers from NPS/CSAT · source
• Upsell Signal Scout — expansion signals from product usage · source
• Onboarding Journey Tracker — milestones, time-to-value, stalled accounts · source
• Support Sentiment Monitor — real-time sentiment across tickets, chats and calls · source
• Voice of Customer Hub — reviews, tickets, surveys and social in one VoC hub · source
• Support Deflection Analyzer — measure and grow ticket deflection · source

📈 Sales & Marketing Growth Pack

• AI Sales Email Copilot — draft, personalize and A/B-test outbound email · source
• Proposal Builder AI — branded proposals and SOWs from CRM context · source
• Content ROI Dashboard — attribute pipeline and revenue to content · source
• SEO Content Optimizer — keywords, meta, internal links, content briefs · source
• Partner Referral Tracker — referrals, commissions, attribution · source

⏱️ SLA, Uptime & Incident Comms

• SLA Risk Forecaster — predicts breaches days ahead · source
• SLA Forecast Guardian — breach prediction with auto-escalation · source
• SLA Breach Predictor — forecast breaches and recommend interventions · source
• Uptime Status Hub — hosted status pages with instant incident comms · source
• Site Uptime Watchdog — uptime & performance monitoring with anomaly alerts · source
• Incident Comms Writer — status-page, customer and regulator updates in minutes · source
• Maintenance Ticket Triage — AI classification and routing of facility tickets · source

🛡️ Security, Risk & Compliance

• Patch Priority Radar — rank patches by exploitability and exposure · source
• Security Awareness Coach — AI training, phishing coaching, per-employee risk scores · source
• Vendor Risk Scorecard — vendor risk across security, finance and compliance · source
• Vendor Questionnaire Autopilot — auto-answer security questionnaires from your evidence library · source
• Accessibility Statement Gen — WCAG-compliant statements and audit evidence · source

💰 Finance, Cloud & ITAM

• Expense Audit AI — duplicates, policy violations, outliers · source
• Cloud Budget Guard — budget guardrails with auto-remediation · source
• License Renewal Planner — renewals and true-up exposure in one place · source
• IT Asset Lifecycle Tracker — purchase-to-disposal tracking with refresh forecasting · source
• Contract Obligation Tracker — every obligation, milestone and penalty clause · source

🚚 Logistics & Supply Chain

• Warehouse Slotting AI — SKU placement that cuts pick time · source
• Shipping Delay Alerter — detect delays early, notify customers · source
• Returns Optimization AI — cut return rates with root-cause analysis · source

🧠 Knowledge & People

• Knowledge Base Copilot — answers with citations from your KB · source
• Knowledge Gap Finder — find missing and stale docs · source
• AI Meeting Notes Copilot — notes, action items, CRM/task sync · source
• Employee Engagement Pulse — continuous pulse surveys with AI summaries · source
• Onboarding Buddy AI — guided role-based onboarding · source

🛰️ Zion Satellite Apps

• Zion AI Dispatch Orchestrator — smart scheduling and dispatch · source
• Zion AI Ticket Sentinel — classify, prioritize and route support tickets · source
• AI Smart Hands Scheduler — remote-hands scheduling for data centers · source
• Quote Builder AI — instant quotes from scope, parts and labor · source