Stop juggling spreadsheets to dispatch field engineers. The AI Smart Hands Scheduler plans and optimizes smart-hands and field-engineer visits across global sites — matching SLA windows, engineer skills, parts availability and time zones automatically.
What it does
SLA-aware dispatch windows — schedules visits that guarantee NBD, same-day or 4-hour commitments.
Skill & parts matching — assigns the right engineer with the right part, first time.
Time-zone optimization — coordinates dispatches across 160+ countries without manual conversion errors.
Audit trail — every schedule change logged for compliance and client reporting.