What this vertical is — and is not
Lab PC, faculty laptop, exam-window IMAC. Not a student-information-system licence and not 1:1 device retail.
SLA pattern: Priority when an exam lab is down. NBD on faculty office. IMAC in semester break, often weekend +100%.
Compliance: No student records on this site. Minors: engineer escorted. FERPA/LGPD/GDPR stay in the visit report.