Why this matters in 2026
Growth-stage companies need predictable IT costs without losing control of architecture decisions. Pricing models should match maturity, risk tolerance, and growth speed.
What actually works
- Co-managed models: retain architecture control, outsource escalation and coverage gaps
- Full MSP models: predictable monthly cost, broader coverage, limited strategic control
- Usage-based add-ons for cloud cost management and security operations
- Clear SLAs with penalty and escalation clauses in Portuguese or English
What to measure
- Cost per endpoint versus internal FTE fully loaded
- Resolution time for P1 incidents by tier
- Annual cloud spend variance after introducing FinOps
How Zion helps
Zion offers transparent pricing and co-managed growth plans. Review services or contact for a scoped proposal.