Digital Experience Monitoring (DEM)

End-user experience monitoring platform that tracks application performance from the user's perspective. Synthetic monitoring, real user monitoring (RUM), and session replay combined with AI-powered root cause analysis.

Features

✦Synthetic transaction monitoring from global vantage points
✦Real user monitoring with Core Web Vitals tracking
✦Session replay with privacy-compliant masking
✦AI-powered anomaly detection and root cause analysis
✦Mobile app performance monitoring (iOS and Android)
✦Business impact correlation (revenue vs performance)

Pricing

basic149

pro349

enterprise799

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Benefits

✓Detect performance issues before users complain

✓Correlate performance degradation with revenue impact

✓Reduce MTTR with AI-powered root cause analysis

✓Optimize user experience with data-driven decisions

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Your Current Operations

Employees Doing Manual Work

1 people50 people1000 people

Manual Hours per Employee/Week

1 hrs20 hrs40 hrs

Average Hourly Labor Cost

$100/hr$35/hr200/hr

Annual Software/Tools Spend

$1/yr$120,000/yr1M/yr

Current Error Rate

1%8%30%

Cost Per Error (rework, delay, etc.)

$100$5005000

🗺️

Deployment Roadmap

AI-Inferred • 5 phases

Estimated timeline for Digital Experience Monitoring (DEM) — adapt to your team size and complexity.

1. Requirements & Design

Week 1–2

✓Stakeholder requirements workshop
✓Solution architecture + diagram review
✓Estimate effort + resource plan
✓Success metrics + SLAs agreed

2. Foundation Build

Week 3–5

✓Core infrastructure + data pipeline
✓Access control + security hardening
✓Integration with existing systems
✓Automated test suite setup

3. Test & Validate

Week 6–7

✓User acceptance testing
✓Performance + load testing
✓Security review + sign-off
✓Change management communication

4. Deployment & Stabilisation

Week 8

✓Blue-green or canary deployment
✓Hypercare period (3–5 days)
✓Post-launch performance review
✓Documentation + knowledge transfer

5. Optimise & Evolve

Ongoing

✓Usage + cost analytics
✓Feature iteration backlog
✓Vendor relationship + renewals
✓Quarterly business review

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