Intercom is the leading AI-powered customer support platform that combines messaging, help desk, and proactive engagement into one unified solution. Its AI agent, Fin, resolves 50% of customer conversations autonomously. Used by 25,000+ companies including Amazon, Atlassian, and Lyft, Intercom processes millions of conversations monthly across live chat, email, WhatsApp, and in-app messaging.
Features
✦Fin AI agent: resolves 50% of customer conversations autonomously with contextual understanding
✦Omnichannel inbox: unify live chat, email, WhatsApp, and in-app messages in one workspace
✦AI-powered suggested replies: agents get context-aware response suggestions in real time
✦Intelligent routing: automatically route conversations to the best agent based on skill and load
✦Multilingual support: AI understands and responds in 43 languages with automatic translation
✦Proactive messaging: trigger personalized messages based on user behavior and lifecycle stage
Pricing
basicFree (Starter, 100 people, basic chatbot)
pro$74/seat/month (Advanced, Fin AI agent, automation)
enterpriseCustom (dedicated success manager, custom AI training, SLA)
Get Started
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Let's discuss how Intercom — AI-Powered Customer Support Platform can transform your business. 364 E Main St STE 1008, Middletown, DE 19709 · +1 302 464 0950