SLA evidence, field work, and the cost of sites that cannot go dark.
What a first engagement covers
Turn contract language into a report someone can defend.
Dispatch field work with a named crew and a named asset.
Review facility signals without replacing the control system.
Start with one region or one contract.
How the first week is scoped
Pick one contract or one region. The first week lists the evidence the customer already asks for and the person who signs the report. Facility notes on this site do not operate equipment.
What to bring to Discovery
The contract clause or outage report you have to explain.
Who rolls the truck, and which asset they visit.
Whether the question is evidence, cost, or dispatch.
Discovery is $99 and ends in a readout. Waiting, or doing the work without an agent, is an acceptable answer. This page does not add a price that is not already on plans.