Six apps covering the post-sale journey: triage, document, sense risk, listen, escalate, retain.
| App | Live | Focus |
|---|---|---|
| support-ticket-triager | https://ziontechgroup.com/support-ticket-triager/ | Real-time ticket classification & routing |
| help-center-copilot | https://ziontechgroup.com/help-center-copilot/ | Self-writing knowledge base from tickets |
| churn-signal-radar | https://ziontechgroup.com/churn-signal-radar/ | Multi-signal churn early warning |
| nps-insight-engine | https://ziontechgroup.com/nps-insight-engine/ | Feedback themes, drivers & closed loop |
| escalation-sentinel | https://ziontechgroup.com/escalation-sentinel/ | Escalation detection & owner briefings |
| customer-health-scoreboard | https://ziontechgroup.com/customer-health-scoreboard/ | Unified health scores with playbook triggers |
Triage the ticket → document the answer → sense the risk → close the feedback loop → escalate early → keep the account healthy. One connected retention loop.
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