Zion Field Discovery $99

Fourth-wave desk · LK

Sri Lanka — local playbook, not a clone

Sri Lanka is an English island BPO desk (mult 1.12), not an India clone. Poya days and April New Year are the coverage facts. Hill country is a second product.

Pay Discovery $99 All 231 countries

Playbooks Ramadan windows Badge & access Imaging factory Rugged / RF Data hall Rollout waves USD & tax notes SLA clock

Priority / SBD

$98.26

Planning band. Live Stripe on the official card.

NBD

$92.11

Next business day on the hours below — not next calendar day.

2BD IMAC

$84.10

Install / move / add / change.

Fourth-wave playbook — not a cloned flagship, not a copy of wave 2 or 3

Sri Lanka is an English island BPO desk (mult 1.12), not an India clone. Poya days and April New Year are the coverage facts. Hill country is a second product.

Hours: 08:30–17:00 IST, Mon–Fri (Sinhala/Tamil New Year mid-Apr is a multi-day stop; Poya days named)

Languages: English, Sinhala, Tamil on named request

After hours: Poya (full-moon) days can stop NBD. New Year in April is not the Indian calendar. SSC weekend may be Sun–Thu — name it.

Parts / customs: Island. Not India. FRU via CMB. A part in Chennai is a flight and a customs event.

Tickets this desk actually sees

  • Colombo HQ and BPO/SSC campus
  • Katunayake industrial-park IMAC
  • Kandy / hill country is named travel, not Colombo NBD

No client names, POs or values.

How to book Sri Lanka

  1. Confirm the site is in Sri Lanka and inside these hours.
  2. Pick Priority / NBD / IMAC. OOH and weekend are uplifts, not surprises.
  3. Pay on the official rate card or start with Discovery $99 if the visit is not a SKU.
  4. Zion confirms engineer language, holiday stop, access path and any customs lead time.
Official card Email dispatch

Cities: Colombo. T&M daily $510.93 · FTE with backfill $4,605.50/mo.

Industry mix on this desk: shared-servicesmaritimengo.