Operations Evidence Checklist 2026
Use this checklist before calling a field task, incident action or maintenance window complete. It is an editorial operating aid, not proof that an app, supplier or service has performed the work.
Before work
- Named owner and customer/site contact.
- Written scope, location, window and success criteria.
- Required approvals, access, parts and rollback conditions.
- Baseline or pre-change state captured.
During work
- Actual start/stop timestamps and material actions.
- Exceptions, blockers and changes separated from original scope.
- Evidence captured without exposing credentials or confidential data.
- Human approval retained for irreversible actions.
Before closure
- Post-change state checked against success criteria.
- Customer acceptance distinguished from technician self-report.
- Open risks, follow-ups and owner recorded.
- Do not infer ROI, root cause or SLA success without source evidence.